How many times have we heard of end users stories? Silly stories about the folks that we support making silly mistakes. Well, this time the joke is on me. I decided to go for a walk around 2:15 pm and clear my head and get some exercise. I had not had lunch break yet so this was my opportunity to get out of my office for a spell. I walked down to a different building to clock out for lunch because I forgot to use the web based client on my pc before I left. I get to the building that I am going to and noticed the time clock pc was off due to power blinking on and off earlier. I am booting the pc back on when I hear the noise of a ups going off. I decided to kill two birds with one stone so I walk to the cubicle where the noise was coming from and I stop the noise which in turn killed the power to the phone and pc. DOH
It never occurred to me that I had just turned off the power to the UPS and that this person would come back to her desk and have no phone or LAN connection. I go on my walk and I had not been sitting down for more than 45 seconds when this ladies supervisor calls me and asks me if I had been around this ladies cubicle. We all hada good chuckle when I discovered what I had done. I ran down there with a batrery relpalcement for the UPS and popped it in and got the user back online within 5 minutes.
Wednesday, January 21, 2009
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